REACH emergency informationa on COVID-19
Wow. It’s been quite the couple of weeks. How are you?
I hope everyone is home, healthy and safe. As we are practicing social distancing, home has become 24/7 and REACH’s top priority is maintaining housing stability for our residents so they can remain healthy during the COVID-19 outbreak. REACH is quickly making significant changes to our processes and policies in response to COVID-19 to keep vulnerable residents and staff safe. These include:
Increased Resource and Service Needs
There is an increased need for food and essential items and our Resident Services team is working swiftly to support resident health and housing stability during this pandemic.
Rent Payment Plans
REACH will offer payment plans, waive late fees, and not pursue any evictions for non-payment of rent for those financially impacted by COVID-19.
Additional Cleaning
REACH has hired special vendors to conduct deep disinfectant cleaning in buildings reserved for seniors or people with disabilities; in addition to increased cleaning performed by staff.
Emergency Compensation and Paid Time Off
REACH has established an Emergency Time Off Bank as a supplemental, emergency resource for staff (in addition to existing PTO) to keep employees whole in pay who are unable to work due to childcare responsibilities or is ill with COVID-19 related symptoms (or a dependent family member). On-site essential staff will also receive additional emergency pay compensation when essential tasks must be done on-site.
Technology Needs
Purchasing additional laptops, scanners and mobile accessibility equipment to facilitate remote work for all departments when they are not performing essential functions on-site and to stay connected to residents.
This is an unheard-of situation. I don't yet know all the ways Coronavirus will affect residents or REACH as a whole. REACH is experiencing a significant increase in costs to meet the additional needs of our staff and residents during this evolving health crisis. We are focused on how to help residents get through this crisis.
How can you help? Make a donation.
Your gift will allow REACH to stay nimble to the changing environment and best support our residents in maintaining housing stability and meet basic needs. Flexible support will assist REACH in pivoting resources to the greatest need as this emergency unfolds.
We are all in this together... from a distance. These are unprecedented times, and your support is more important now than ever. If you can, please make a gift today.
Wishing you and your loved ones stay healthy and safe.
In Gratitude,
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Dan Valliere
CEO REACH
PS. Here's a look behind the scenes in a recent video message to staff as we adjust to operations during the COVID-19 health emergency.
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We believe everyone deserves a place to call home. Donate to support our work - we can't do it without you.
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